Website Terms of Use & Medical Disclaimer
Effective Date: November 2026
Welcome to neodentalbh.com (the "Website"), owned and operated by Shahri Dental Corp, doing business as Neo Dental and Neo Dental Group ("Neo Dental," "we," "our," or "us"). By accessing or using this Website, you agree to be bound by these Terms of Use & Medical Disclaimer ("Terms"). If you do not agree to these Terms, please do not use this Website.
1. Dental & Medical Disclaimer (Informational Use Only)
- Not Clinical Advice: All text, graphics, blog articles, videos, frequently asked questions, interactive tools, and other content on this Website are provided strictly for general educational and informational purposes. Nothing on this Website constitutes professional dental or medical advice, diagnosis, or treatment, nor is it a substitute for an in-person clinical examination by a licensed dentist. Never disregard or delay seeking professional dental or medical advice because of something you have read on this Website.
- No Dentist–Patient Relationship: Visiting this Website, submitting an online contact or appointment request, checking insurance eligibility, sending a text message, or receiving a response from our administrative team does not create a dentist–patient relationship. A formal dentist–patient relationship with Dr. Soheil Shahri, DDS or another Neo Dental provider is established only after you are accepted as a patient and undergo an in-person clinical evaluation at our office.
- Not for Medical or Dental Emergencies: Do not use this Website, online forms, email, or text messaging for urgent or emergency medical or dental conditions. Electronic communications are not monitored continuously. If you are experiencing a medical emergency, severe facial swelling, difficulty breathing or swallowing, trauma, or uncontrolled bleeding, call 911 or go to the nearest hospital emergency room immediately. For urgent dental concerns during business hours, please call our office directly at (310) 277-3451.
2. Treatment Outcomes, Testimonials & Before-and-After Gallery
- No Guarantee of Results: Dental procedures, cosmetic transformations, and restorative outcomes vary significantly from patient to patient based on individual oral health, anatomy, healing response, and home care. Before-and-after photographs, case studies, and patient testimonials featured on this Website reflect actual individual experiences and are not a guarantee, warranty, or prediction that you will achieve identical results.
- Insurance & Fee Estimates: Any insurance information, coverage checks, or fee discussions accessed through this Website are preliminary, non-binding estimates only and do not guarantee coverage or payment by your dental insurance carrier. Final treatment plans and out-of-pocket fees are confirmed only after a comprehensive clinical exam and formal insurance verification.
3. Online Scheduling, Payments & Interactive Features
- Appointment Requests: Submitting a preferred date or time through our online scheduling tool constitutes a request only and does not guarantee an appointment until confirmed by our front-desk team.
- Payments & Financing Links: Online bill payments are processed through our authorized third-party payment partner. Links to third-party patient financing options (such as CareCredit, Sunbit, and HFD) direct you to independent platforms governed by their own terms of service and lending agreements.
- Interactive Games & Features: Interactive features on this Website—including the Molar Mayhem browser mini-game—are provided solely for personal entertainment and patient engagement.
4. Intellectual Property & Permitted Use
All content on neodentalbh.com—including text, clinical photography, logos, trademarks, graphics, layout, videos, and custom code—is the property of Shahri Dental Corp or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.
- You may view, download, and print pages from this Website solely for your personal, non-commercial informational use.
- You agree not to copy, reproduce, republish, sell, scrape, harvest data from (including via automated bots or AI scrapers), or modify any part of this Website without our prior written consent.
5. Third-Party Websites & External Links
This Website may contain links to third-party websites, review platforms, publications, maps, or financing providers for your convenience. Neo Dental does not control, endorse, or assume responsibility for the content, accuracy, security, or privacy practices of any third-party websites. Accessing external links is at your own risk.
6. Privacy & HIPAA Notices
Your use of this Website is also governed by our Website Privacy Policy, which explains how we handle website analytics, cookies, and online communications. For details on how we protect and use your clinical records under federal and California law, please review our standalone HIPAA Notice of Privacy Practices.
7. Disclaimer of Warranties & Limitation of Liability
- Website Provided "As Is": While we strive to keep information on neodentalbh.com accurate and up to date, this Website and all content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied, including warranties of accuracy, completeness, uninterrupted availability, or freedom from viruses or technical errors.
- Limitation of Liability: To the fullest extent permitted by applicable California law, Shahri Dental Corp, Neo Dental, its doctors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this Website or any linked third-party site. Nothing in these Terms limits professional standards of care for clinical services actually rendered or waives any non-waivable rights under California law.
8. Governing Law & California Consumer Notice
- Governing Law: These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of your use of this Website shall be brought exclusively in the state or federal courts located in Los Angeles County, California.
- California Civil Code § 1789.3 Notice: If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
9. Changes to These Terms & Contact Information
We reserve the right to update or modify these Terms at any time by posting the revised version on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
If you have questions about these Terms of Use, please contact us:
- Practice Name: Neo Dental Group (Shahri Dental Corp)
- Address: 350 S Beverly Dr, Suite 180, Beverly Hills, CA 90212
- Phone: (310) 277-3451
- Website: https://neodentalbh.com
Website Analytics & Third-Party Services
Clicks on buttons and links are recorded for every visitor. Page visits, time on page, page speed, and errors are also recorded for every visitor, without cookies and without identifying anyone.
Lovable’s visitor analytics records pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on buttons and links. It uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.
- Invoca call tracking: Invoca receives browser, visit, referral, and call-attribution information to display tracking numbers and measure calls for Neo Dental and our marketing agency. Its tracking service may use cookies or browser storage. Call information is processed by Invoca; recording and retention depend on the agency’s configuration.
- OpenAI advertising pixel: The OpenAI pixel receives website activity and browser/device information for advertising measurement. Its service may use cookies or other identifiers; processing and retention are governed by OpenAI’s policies.
- Weave scheduling, messaging, and payments: Information you submit, including contact details, appointment requests, messages, and payment details, is received by Weave and its relevant payment providers for Neo Dental. These services may use cookies or browser storage. Weave’s messaging tool also loads Google reCAPTCHA, which sends browser/device and interaction information to Google for abuse prevention and may use cookies.
- Insurance coverage requests: The insurance form opens your email application with the details you entered. If you send the email, your email provider and Neo Dental’s designated inbox receive that information and may retain it under their own policies.
- Google Maps and Google Fonts: Google receives network information, such as your IP address and browser details, when maps or fonts load. Maps may use cookies or storage under Google’s policies.
- Sienna accessibility tool: Accessibility preferences are saved in your browser’s local storage. The script is delivered through jsDelivr, whose delivery service receives routine network information such as your IP address and browser details.
- Embedded content and external links: Heyzine receives network/browser information when the comfort-menu booklet loads, and the Molar Mayhem game host receives it when the game loads. These providers may use their own cookies or storage. Review, publication, and financing websites receive information when you visit them; their own policies govern collection and retention.